Search and find answers to frequently asked questions.
- I’m not sure how big my parcel is?
- Where is my parcel and when will it be delivered?
- How do I track my parcel?
- How do I update or cancel my order?
- I am a new user, filled out the ‘Missed Delivery’ form on your website and now not sure if my registration has gone through?
- I have forgotten my password and can’t find the reset form?
- How long do I have to collect the item?
- Will I get notification that my parcel has arrived?
- Why won’t my preferred agent come up?
- How can you guarantee my parcel will be safe?
- How much does it cost to use your service?