Picking up your parcels with Click & Collect

Collecting your parcel

• What do I need when collecting my parcel?
• How long do I have to collect my parcel?
• How will I know when my parcel has arrived?

Sending your parcel

• Can someone else collect my parcel for me?
• How much does Click & Collect (Pickup) cost?
• Why won’t my preferred Parcelpoint show up as a collection point?
• Where can I use the Click & Collect (Pickup) service?
• What is Click & Collect (Pickup)?
• How long will it take for my parcel to arrive back to my retailer?