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  1. ParcelPoint Support
  2. Frequently Asked Questions

Frequently Asked Questions

General Enquiries

  • How can I edit my personal details on my account?
  • How do I update or cancel my order?
  • How do I track my parcel?
  • How do I unsubscribe from Parcelpoint?
  • What payment method can I use?
  • What happens if my parcel is lost or damaged?
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Courier Pick-up

  • How can I change the date of my collection?
  • Does the courier collect from a business address?
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