Did you know that 82% of shoppers, recently surveyed, said they would be more likely to buy from an online retailer if they had more convenient options when returning an unwanted item? As well as this, you can reduce your call centre contacts, about returning items, by offering a returns solution and a simple returns policy visible on your website.
Having a simple returns solution for shoppers helps create a better customer experience which ultimately affects sales and retention.
Parcelpoint Returns are a simple solution for both you and your customers. There is no integration needed, and you can be up and running in just two days. You and your customers can easily track and trace the parcel being returned on its journey back to your warehouse.