We offer a couple of options so that you can offer returns in a way that best suits your business.
- Customer paid: these are paid for by your customers using their credit card when going through the returns process. If you choose this option, you will also be able to pay for returns yourself on an adhoc basis.
- Retailer paid: Free returns for your customers (Retailer-paid) and billed to you monthly. We recommend this option as in many cases, customers expect this great service option and are more likely to convert into a sale having peace of mind they can return the item if it’s not right for them.