For returns completed via ParcelPoint, we can provide tracking by using the ParcelPoint Tracking ID that is emailed to you at the time of the booking.
Please enter this number at https://parcelpoint.com.au
The tracking information will appear on the screen. If the status says 'Arrived' it means the Parcel has been received by Foxtel.
Australia Post Returns
We are a separate company to Australia Post and cannot provide tracking for these returns. You will have to contact Australia Post directly for an update.