19. How long will it take for the courier to pick up the returns parcels?

The courier will be sent a request to pick up parcels from your store as soon as you click ‘Lodge Return’. The courier will pick up the parcel(s) as soon as possible, usually within a couple of days. If you have returns parcels that haven’t been picked up within 5 working days please contact us on 1300 025 639 or support@parcelpoint.com.au.

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