26. How does the customer benefit from using ParcelPoint?

ParcelPoint offers customers a range of benefits to the customer. 

For collections these include:

-        No more missed deliveries

-        No need to take time off work or wait at home all day waiting for a parcel to arrive

-        No need to line up at the post office to collect parcels

-        A secure alternative to leaving parcels on their doorstep

-        Email/SMS notifications when their parcel is ready for pick up

For returns these include:

-        Free returns or low flat fee up to 10kg

-        Convenient locations open weekends and after hours

-        No need to line up at the post office to return parcels

-        Parcel tracking

 

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