I’m not sure how big my parcel is?

It is important to contact the sender of the item to ensure the parcel is approximately 40cm x 40cm x 40m and no heavier than 10kg.  If you haven’t contacted us prior to having a larger parcel sent to a ParcelPoint Agent there is no guarantee our location will accept the parcel on your behalf. 

If your parcel is accepted, you will be contacted and advised of the relevant charges associated with handling the larger parcel.

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