Yes, anyone can drop off your parcel. Photo ID is not required for returns.
Parcel Tracking
Looking to track your parcel?
Track Your ParcelContact Us
If your question is not listed, please contact us and we'll endeavour to provide an answer.
Submit A RequestEmail: support@parcelpoint.com.au
Phone: 1300 025 639
Support Desk Hours:
8:30 to 19:30 Monday to Friday
11:00 to 15:00 Saturday and Sunday
All times listed are AEST
ParcelPoint Agents
Please login to your portal.
Portal LoginAlternatively call our support line.