How will I know when my parcel has arrived? August 30, 2017 01:44 Updated We will send you an email and SMS when your parcel has arrived at your local ParcelPoint. Related articles How long will it take for my parcel to arrive at the retailer? What do I need when collecting my parcel? How long do I have to collect my parcel? How much does Click & Collect cost? What types of parcels are accepted by ParcelPoint?