If your parcel is lost or damaged please contact our Customer Support team and we will ensure that we help you as fast as we can.
Articles in this section
- How can I edit my personal details on my account?
- How do I update or cancel my order?
- How do I track my parcel?
- How do I unsubscribe from Parcelpoint?
- What payment method can I use?
- What happens if my parcel is lost or damaged?
- Are there any Parcelpoints outside of Australia?
- Where can I see Parcelpoint locations in my area?
- What types of parcels are accepted by Parcelpoint?
- Is my parcel safe?