How do I reset my password? March 07, 2018 03:45 Updated Go to http://parcelpoint.com.au/forgot-password and enter your email address. We’ll email you a link to reset your password. Please ensure you check your junk box if you cannot find the email. Related articles How can I edit my personal details on my account? When I try and register I receive an error message saying my email is 'already in use' What payment options are there? What if I don’t have access to a printer? When I try to register I receive an alert saying ‘This email is already in use’. Why is this happening?